Do I have to wear a mask?
While not required, the Y requests that members wear masks whenever possible, especially in common areas. All YMCA staff will be required to wear masks unless teaching a Group Exercise Class.
Will you be checking temperatures before entering the Y?
Members and staff are required to have their temperature taken upon entry to the Y. This will happen at a Safety Station located outside of the Y. Members with a temperature of 100.4 or higher will not be allowed to enter for the day. Member temperatures are confidential and not kept on file by the YMCA.
Are there capacity limits in place?
Yes. Following guidelines from the Governor, we will have reduced capacity at each facility. At times of full capacity, you will be asked to wait in a designated area until space is available. There will also be limited reservable times available throughout the day.
How will physical distancing be enforced?
Signs will be posted throughout the facility regarding physical distancing. Floor markers will also be used throughout the facility. Stay at least six feet away from others when possible. Staff will be counting members in one area and will ask groups to separate if necessary.
What is your cleaning protocol?
Members are asked to use the supplied disinfectant before and after they use the exercise equipment. Staff will be cleaning high touch surface areas every 30 minutes. The YMCA will be providing/using EPA approved disinfectants to clean all areas.
How do I know it is safe to come back?
We are doing everything possible to keep our Ys safe and clean, but only you can make the decision for what is right for you. We are cleaning high contact surfaces every 30 minutes, asking members to wipe down equipment before and after each use, staff are required to wear face masks and we are asking members to wear face masks whenever possible, hand sanitizer stations are available throughout the Y.
What can I bring into the Y?
We ask that you only bring a mask, workout towel, exercise mat for group exercise classes and a filled bottle of water. We will not be able to store belongings at the Welcome Desk and our lockers will not be available at the outset of our re-opening.
I put my membership on hold, how do I reactivate it?
Memberships that were placed on hold, will resume beginning in June. Should you have questions about your Y membership, simply give your local Y a phone call and our member service staff will be happy to assist you.
I continued paying my membership dues during the closure as a member that chose to “Stay with the Y”, when will I get my tax-deductible letter?
Thank you for your support of our work in the community while our branches were closed for fitness and recreation activities. Your tax-deduction letter will be mailed to you in January of 2021.
I want to come back but I can no longer afford my membership rate, what can I do?
As a non-profit charitable organization, the YMCA offers scholarship assistance to individuals and families experiencing financial hardship. Applications for scholarship assistance are available at your local Y branch and on our website here: https://amymca.org/financial-assistance/
Will Child Watch be available?
No. Throughout the month of June, Child Watch services will not be available. We ask that children under the age of 10 stay at home during this time.
Will there be a time limit using equipment?
Yes. To ensure all members are able to enjoy the facility, we will be limiting cardio equipment usage to 30 minutes and wellness floor usage to 45 minutes.
Are the pools open?
Beginning June 1 our Competition Pools will re-open for Lap Swimming ONLY. Swim lessons and aquatic group exercise classes are not available at this time.
When will youth activities start again (swim lessons, sports, etc.)?
Youth activities will be evaluated throughout the month of June to determine when these activities are to start again. Youth Sports will most likely resume in August or September.
Can I resume with personal training that I had already purchased?
No. Personal training will not resume in June. If you have purchased personal training sessions, your sessions are still on your account and will be available to use once Personal Training resumes.
Can I bring a guest with me?
No. At this time, only active members will be able to access the Y. Due to the Governor’s guidelines we are operating on reduced capacity. Guests will be able to attend at a date that has yet to be determined.
When will group exercise classes be available in the facility again?
Group Exercise classes will start June 1, with reduced capacity and physical distance limitations. Classes will be offered following a reduced schedule and will be a maximum duration of 45 minutes to allow for cleaning in between classes. We are still offering virtual workouts, which are included in your membership.